| Ticket # |
Customer |
Account |
Opened By |
Problem Code |
Assigned To |
Status |
Time Taken |
| 1233 |
123456
Jim and Cathy Average |
12780 boobie |
pam |
120 Connection Negotiation |
ellie |
CALL BACK |
01/05/01 11:35:06 |
| 1233 |
123456
Jim and Cathy Average |
12780 boobie |
pam |
120 Connection Negotiation |
ellie |
WAITING |
01/05/01 11:35:06 |
| 1233 |
123456
Jim and Cathy Average |
12780 boobie |
pam |
120 Connection Negotiation |
ellie |
IN HOUSE |
01/05/01 11:35:06 |
| 1233 |
123456
Jim and Cathy Average |
12780 boobie |
pam |
120 Connection Negotiation |
ellie |
CALL BACK |
01/05/01 11:35:06 |
| Support Tickets |
| Ticket # |
Customer |
Account |
Opened By |
Problem Code |
Assigned To |
Status |
Time Taken |
| 1233 |
123456
Jim and Cathy Average |
12780 boobie |
pam |
120 Connection Negotiation |
danb |
IN HOUSE |
01/05/01 11:35:06 |
| 1233 |
123456
Jim and Cathy Average |
12780 boobie |
pam |
120 Connection Negotiation |
cliff |
PICKUP |
01/05/01 11:35:06 |
| Accounting Tickets |
| Ticket # |
Customer |
Account |
Opened By |
Problem Code |
Assigned To |
Status |
Time Taken |
| 1233 |
123456
Jim and Cathy Average |
12780 boobie |
pam |
140 Billing Dispute |
marcy |
CALL BACK |
01/05/01 11:35:06 |
| Unassigned Tickets |
| Ticket # |
Customer |
Account |
Opened By |
Problem Code |
Assigned To |
Status |
Time Taken |
| 1233 |
123456
Jim and Cathy Average |
12780 boobie |
pam |
120 Connection Negotiation |
|
OPEN |
01/05/01 11:35:06 |